Terms of Service

1. About these terms

These Terms of Service ("Terms") apply to ParkSafe emergency QR stickers, emergency profiles, websites and related services ("Service") provided by ParkSafe Safety Solutions Private Limited ("ParkSafe", "we", "us"). By buying, activating, scanning or using a ParkSafe QR, you agree to these Terms and to our Privacy Policy.

If you register a QR on behalf of someone else, you confirm you have their permission to do so.

2. The ParkSafe service

ParkSafe gives you a QR sticker linked to an emergency profile. When someone scans the sticker, they can see the details you provided and call your emergency contact or emergency services.

3. Getting and activating your QR

• QR stickers are issued by ParkSafe or its authorised staff. Staff do not collect cash and cannot activate a QR.
• Each purchase includes one QR sticker, linked to one emergency profile.
• To activate, scan the sticker, pay the activation fee online and submit the registration form. The QR becomes active once the form is submitted.
• Each QR has a unique number and cannot be transferred to another person without contacting ParkSafe support.

4. Payment and refunds

• The activation fee is ₹149 (one-time), inclusive of applicable taxes, unless shown otherwise at the time of payment.
• Payments are processed securely by Razorpay. ParkSafe does not store your card, UPI or bank details.
• There is no monthly or annual subscription for the core service.
• If your payment succeeds but you cannot complete activation, contact us within 30 days of payment for a refund to the original payment method.
• Once a QR is activated, the fee is non-refundable, except where required by law.
• If money is deducted but the payment is not confirmed, it is usually reversed automatically by the bank or Razorpay within 5 to 7 working days.

5. Your details and accuracy

Only the emergency contact name and number are required. Everything else (name, address, mobile, blood group, family details, mediclaim) is optional.

You are responsible for making sure the details you submit are correct and that your emergency contact has agreed to be contacted. Incorrect details, especially blood group or medical information, can cause harm in an emergency.

6. What people see when they scan

Anyone who scans an active QR can see the details you provided, such as your name, blood group, address, family members, mediclaim details and vehicle number.

Emergency contact phone numbers are not shown on the page. The person scanning can tap a call button that connects them to your contact. Please do not add information you are not comfortable being visible to someone who scans your sticker.

7. Changes to your details

Details are read-only once submitted. To correct or update any information, contact ParkSafe support. Only ParkSafe administrators can make changes, after verifying your identity.

8. Goodwill assistance disclaimer

Any such assistance is not a contractual right, is not guaranteed, may depend on verification documents, and may be changed or withdrawn by ParkSafe at any time. Accepting this disclaimer is a condition of activation.

9. Acceptable use

You agree not to:

• register false, misleading or someone else's details without permission;
• copy, sell, tamper with or duplicate ParkSafe QR stickers;
• use the call feature to harass, spam or prank anyone;
• scrape, collect or misuse information shown on emergency profiles;
• attempt to break, overload or bypass the security of the Service.

10. Limits of our responsibility

The Service is provided "as is". We work to keep it available, but we cannot guarantee it will be uninterrupted or error-free, or that phone networks, internet connections or third-party providers (such as payment and calling services) will work at the time of an emergency.

To the extent permitted by law, ParkSafe is not liable for any injury, loss or damage arising from an emergency, from delayed or failed help, from incorrect details provided by users, or from actions of people who scan a QR. Our total liability for any claim related to the Service is limited to the activation fee you paid.

11. Suspension and deactivation

We may suspend or deactivate a QR if it is reported lost or damaged, if these Terms are broken, if we detect misuse or fraud, or if required by law. You can ask us to deactivate your QR at any time.

12. Governing law and disputes

These Terms are governed by the laws of India. Courts in Pune, Maharashtra have exclusive jurisdiction. We may update these Terms from time to time; the latest version will always be on this page with its updated date.

13. Contact us